Privacy Policy

Last updated: July 17, 2025

Multi-Platform Developer Compliance

This Privacy Policy complies with all platform requirements including Amazon Developer Services Agreement, TikTok Shop Partner Terms, and Etsy API Terms of Use. DodgePrint is committed to protecting customer data across all integrated e-commerce platforms.

  • We follow each platform's specific data handling guidelines and requirements
  • Customer data from all platforms is used solely for order fulfillment
  • We never use platform customer data for marketing or share it with third parties
  • Each platform's data is isolated and handled according to its specific policies

Our Commitment to Your Privacy

DodgePrint ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our print-on-demand service, including our integrations with Amazon and other e-commerce platforms.

By using DodgePrint, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, encrypted password)
  • Billing and payment information (processed securely via Stripe)
  • Business information (company name, business address, tax ID)

E-commerce Platform Data

When you connect your marketplace accounts, we collect:

T
TikTok Shop

  • Shop ID and seller profile information
  • Product listings and inventory levels
  • Order details and fulfillment status
  • Shop performance metrics

E
Etsy

  • Shop ID and seller account details
  • Listing data and product variations
  • Order information and customer messages
  • Shop statistics and reviews

A
Amazon

  • Seller account ID and marketplace data
  • Product listings, ASINs, and inventory
  • Order details for fulfillment
  • Performance metrics and ratings
  • Amazon Ads campaign data and metrics

Note: For any future platform integrations, we will only collect the minimum data necessary for order processing and inventory management. All platform data is encrypted and handled according to each platform's developer guidelines.

Platform & Usage Data

  • Design files and product customization data
  • Usage patterns (features used, time spent, click data)
  • Device information and IP addresses for security
  • Error logs and performance metrics

How We Use Your Information

Service Delivery

  • Process and fulfill print-on-demand orders
  • Sync product listings across marketplaces
  • Generate shipping labels and tracking
  • Provide customer support

Business Operations

  • Process payments and subscriptions
  • Send transactional notifications
  • Analyze usage to improve features
  • Detect and prevent fraud

Amazon Advertising Services

When you use our Amazon Ads management features:

  • Manage and optimize your advertising campaigns
  • Analyze campaign performance and ROI
  • Provide automated bidding recommendations
  • Generate performance reports and insights

Note: Amazon Ads data is kept separate from customer order data and is never combined for targeting purposes.

Platform Data Usage & Protection

T
TikTok Shop Data Handling

In compliance with TikTok Shop Partner requirements:

Data Usage

  • Order fulfillment only
  • No marketing use of customer data
  • Inventory synchronization

Retention

  • Orders: 2 years
  • Customer data: 90 days
  • API tokens: 7 days refresh

E
Etsy Data Handling

Following Etsy API Terms of Use:

Data Usage

  • Order processing & shipping
  • Listing management
  • Customer communication relay

Retention

  • Orders: 3 years
  • Messages: 180 days
  • OAuth tokens: As needed

A
Amazon Data Handling

Strict compliance with Amazon Developer Services Agreement and Amazon Ads API Policy:

Marketplace Data Usage

  • Order fulfillment only
  • No customer data marketing
  • Performance analytics

Amazon Ads Data

  • Campaign optimization
  • Performance reporting
  • Budget management

Data Retention

  • Orders: 7 years (tax)
  • Customer PII: 90 days
  • Ad metrics: 2 years

API Tokens

  • SP-API: 30 days refresh
  • Ads API: Daily refresh
  • Encrypted storage

Amazon Ads Note: We collect and analyze advertising performance data to help optimize your campaigns. This includes impressions, clicks, conversions, and spend data. We never use this data for any purpose other than managing and improving your advertising campaigns.

Universal Platform Security Measures

256-bit Encryption

All platform data encrypted

Access Control

Role-based permissions

Regular Audits

Quarterly security reviews

Comprehensive Data Security

Technical Safeguards

  • TLS 1.3 encryption for all data transfers
  • AES-256 encryption for data at rest
  • WAF and DDoS protection
  • Regular vulnerability scanning

Operational Security

  • Multi-factor authentication required
  • Role-based access controls
  • 24/7 security monitoring
  • Employee security training

Data Sharing & Third Parties

We Never Sell Your Data

Your data is not for sale. We only share information when necessary to provide our services or when required by law. Amazon customer data is never shared with any third party.

Essential Service Providers

We work with carefully selected partners bound by strict confidentiality:

  • • Stripe - Payment processing (PCI-DSS compliant)
  • • AWS - Cloud infrastructure (SOC 2 certified)
  • • SendGrid - Transactional emails
  • • Printful/Printify - Order fulfillment partners

Legal Compliance

We may disclose information when required by law, court order, or to protect rights and safety. We will notify you of legal requests unless prohibited by law.

Your Rights & Choices

Data Control Rights

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Export your data

Platform Account Control

  • Disconnect any platform integration instantly
  • Request platform data refresh or sync
  • Delete all data from specific platforms
  • Request platform-specific data reports

To exercise any of these rights, contact us at [email protected] or through your account settings.

Regional Privacy Rights

GDPR (European Users)

  • • Right to data portability
  • • Right to restrict processing
  • • Right to object to processing
  • • Right to lodge complaints with supervisory authorities

CCPA (California Users)

  • • Right to know what data is collected
  • • Right to delete personal information
  • • Right to opt-out of data sales (we don't sell data)
  • • Right to non-discrimination

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards:

  • Standard Contractual Clauses for EU data transfers
  • Data processing agreements with all international partners
  • Compliance with local data protection laws

Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be notified via email and in-app notifications.

Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children. If we discover such collection, we will delete it immediately.

Contact Our Privacy Team

General Privacy Inquiries

[email protected]

1-800-DODGE-PRT (1-800-363-4377)

Response within 48 hours

Data Protection Officer

[email protected]

DodgePrint, Inc.
123 Privacy Street, Suite 456
San Francisco, CA 94105

Platform-Specific Privacy Concerns

Priority response within 24 hours for all platform-specific concerns.