We collect information you provide directly to us, such as your name, email address, billing information, and business details when you create an account. We also collect data from your connected e-commerce platforms (Etsy, Amazon, Shopify, TikTok Shop) solely for order fulfillment, product listing management, and analytics. This includes order details, product information, and sales data. We do not collect or store end-customer payment information.

We use the information we collect to provide, maintain, and improve our services, process transactions and fulfill orders, manage your product listings across connected platforms, generate analytics and business insights, send service-related communications, and ensure compliance with platform-specific requirements. We never use your marketplace customer data for our own marketing purposes.

We do not sell your personal data. We share information only with: fulfillment providers you have selected to process your orders, e-commerce platforms as required for integration functionality, service providers who assist in operating our platform (hosting, analytics, support), and legal authorities when required by law. All third-party providers are contractually obligated to protect your data.

We implement industry-standard security measures including 256-bit SSL encryption for all data in transit, encrypted storage for API keys and sensitive credentials, regular security audits and vulnerability assessments, role-based access controls, and secure cloud infrastructure hosted on AWS. Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to: access, correct, or delete your personal data; object to or restrict certain processing; request data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.